Frequently Asked Questions

Do you ship internationally?

Unfortunately, we do not ship internationally at this time. We only ship within the United States.

Can you do custom colors or sizes?

Sorry, we cannot do custom colors or sizes. However, feel free to send us suggestions if there is something you would like to see in the future.

Do you have a retail store?

Our products are exclusive to us and only available online at 

The item I ordered is on back order. When will I receive it?

We are only able to give estimated in-stock dates, not exact dates. Contact us for more information regarding your order.

How do I care for my rug?

Vacuum on low setting or shake to clean. Spot clean by blotting with a clean, soft brush or undyed cloth. Avoid prolonged exposure to sunlight. Use caution with heavy furniture as it may flatten weave. Due to the handmade craftsmanship, minor imperfections may appear in the weave. Color may transfer when wet. Always use with a rug pad. For indoor use only.