We want you to be happy with your Le Sunday product. Please shop carefully, check sizes and read shop policies before ordering. Returns of unused, clean, undamaged products are accepted within 12 days of receipt of product. If there was an error or defect with your order you must contact us within 3 days of receipt of order and we will arrange for replacement. All shipping charges are not refundable. Customer is responsible for return shipping charges except in the case of error on our part. If you have a return please email with your order number and description of return. We will send you return instructions. Please ship with a tracking number and insurance as we are not responsible for lost or damaged items.